Support Center

Helping you get back on the road fast


You can expect your first appointment to take anywhere from one to three hours depending on vehicle type. We'll go through a mechanical and electrical vehicle inspection, complete your interlock installation, complete the administrative paperwork, and provide interlock device training and troubleshooting. Plus, we will help you understand the state legal requirements for your program. Lastly, you will schedule your first monitoring check and calibration appointment.

To prepare for installation please bring:

  • Valid photo ID (Drivers License, Military ID, or Passport)
  • Vehicle registration
  • Proof of residence
  • Documents pertaining to your case (court order)
  • If you are not the registered owner of the vehicle, a notarized Owners Consent to Installation form or the owner of the vehicle can go to the appointment with you.
  • Make sure your vehicle is in working order, including horn, battery and all electrical systems. Make any repairs necessary prior to installing your ignition interlock device (IID).